Support for COVID-19 Affected Workers

If you have experienced unemployment as a result of the COVID-19 pandemic, we are here for you!

All you need to do is ...

  • Connect with us. Your personal success coach will help you obtain financial support to pay your bills today, customize your resume for a better job tomorrow, and connect with employers who are currently hiring.
  • Check in with us. Our weekly client conference call provides new job opportunities, new resources, and other information that will help you in navigate these uncertain times. See our latest list of resources below.
  • Continue with us. After this crisis subsides, we want you to access our training programs, wellness services, and afterschool/summer programs for kids. Together, we will help transform this set-back into a set-up for your success.

To get started, complete the brief form at SupportForMom.com. (While we have primarily served single mothers, both men and women with children 0 to 18 are encouraged to connect.)

To get started, complete the brief form at SupportForMom.com. (While we have primarily served single mothers, both men and women with children 0 to 18 are encouraged to connect.)

COVID-19 Resources

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AT&T

Please contact 800-288-2020
Call 611 from your AT&T device for wireless.

Atmos

Call Customer Service Team at 888-286-6700
Visit https://www.atmosenergy.com/customer-service/get-help-paying-your-bill.

CEAP (Comprehensive Energy Assistance Program)

214-819-1848

Community Council of Greater Dallas

Community based organization that accepts referrals from other agencies in order to provide rental and utility assistance.

https://www.ccadvance.org/

Dallas Area Habitat for Humanity

Hampton Rd.
Dallas, TX, 75212
https://dallasareahabitat.org/community-resources/ 

 

Dallas County Emergency Housing Assistance Program

Jfsdallas.org/cares or call (214) 390-4795

Dallas Water

Call (214) 651-1441 for deferment options.

Fannie H. Harris

An organization designed to provide housing to unsheltered children in Dallas ISD with the goal of establishing self-sufficiency and stable housing for underserved youth.

Fannie C. Harris Youth Center

 

Fresh Start Housing Assistant

Provides rental assistance and supportive services to homeless and at- risk of homelessness individuals and families, including ex-offenders. The program offers case management/ supportive services as the participants obtain and remain in stable housing. The supportive services help participants increase skills and/or income, with the goal of becoming self-sufficient.

https://dallascityhall.com/departments/community-care/Pages/homelessprevention.aspx

Inclusive Communities Project (Resource Page)

The Inclusive Communities Project (ICP) resource page is for individuals and organizations seeking information about the conditions of racial and economic segregation and its relationship to housing opportunities. Through its own research, and its compilation of information and data from a variety of sources, ICP can help the student, the advocate, and the policy maker to understand how the issues of race discrimination, housing, education, health, and economic opportunity are related.

Resources – ICP Knowledge is Power Blog (inclusivecommunities.net)

Irving Cares

To offer efficient and effective human services to Irving residents in need. Irving Cares provides focused assistance for Irving residents to address a financial crisis.

https://irvingcares.org/

 

Martin Luther King, Jr. Community Center

214-670-8416 

Metro PCS/T-Mobile

Contact Customer Service at 1-800-937-8997
Metro PCS (888) 863-8768

North Dallas Shared Ministries 

214-358-8700 

Pilgrim Rest Missionary Baptist Church Crisis Ministries

214-821-4443 

Reliant

Contact CARE program 211,at 1-866-222-7100 or on the Reliant app.

Spectrum

https://www.spectrum.net/support/covid-19-community-assistance/

TXU

2-1-1 or visit 211Texas.org
Please call us anytime at 800-242-9113

United Way of Dallas

Community based organization that provides short-term, emergency assistance for rent, utility, and food.

https://unitedwaydallas.org/rental-assistance/

Verizon

Call 800.922.0204 or through the MyVerizon app

West Dallas Community Center

214-670-6530 

 

Mortgage, Auto, and Credit Deferments

*Must login to account to request or contact your bank customer service line.

Ally Bank

Offering payment deferral for up to 120 days with no impact to your credit on home loans for customers affected by COVID-19.

BB&T

Offering mortgage forbearance for a minimum of 90 days for customers impacted by the current crisis.

Bank of America

Offering home loans, credit card deferments for a minimum of 90 days for customers impacted by the current crisis.

BMO Harris

Offering payment relief options on mortgages, home equity, loans and credit cards. Contact BMO Harris directly for more information.

Charles Schwab Bank

Offering customers with mortgages or home equity lines of credit through Charles Schwab Bank and Quicken Loans can request payment relief for up to 90 days.

Chase

Offering assistance with mortgage payments. Call 800-848-9380 for more information.

Citi

Offering various hardship programs for eligible mortgage customers. Call 1-855-839-6253 for more information.

Comerica Bank

Offering loan deferrals on various lending products. Call 888-444-9876 to discuss options for residential mortgage loans.

East West Bank EWBC

Offering temporary mortgage payment relief options for those who are unable to make their mortgage payments due to a disruption of income related to COVID-19.

Fifth Third Bank FITB

Offering 90-day payment forbearance with no late fees on mortgages and home equity loans.

HSBC

Offering financial assistance programs to help with customers’ mortgage or home equity loan payments who have suffered financial hardship. Call 855-806-4657 for more information.

Huntington National Bank HBAN

Offering up to 90 days of payment deferral on all consumer loans, including residential mortgages, for those experiencing financial hardship as a result of COVID-19

M&T Bank MTB

Offering mortgage and home equity repayment assistance to customers whose income has been reduced due to COVID-19 impact.

New York Community Bank NYCB

Offering 90-day residential mortgage payment forbearances for customers whose income has been negative impacted by events linked to COVID-19.

PNC Bank

Offering to postpone payments for up to 90 days with no late fees for customers with mortgages or home equity loans, among other lending products that are eligible.

Regions Bank

Offering consumer mortgage payment relief upon request for 90 days for those negatively impacted by COVID-19.

SunTrust STI

Offering mortgage forbearance for a minimum of 90 days for customers impacted by the current crisis.

TD Bank

Offering payment deferral program for mortgages and home equity loans or lines of credit, as well as waiving late payment fees on each type of home loan product.

Union Bank

Offering assistance with your mortgage or home equity account. For more information, call 800-237-0561.

U.S. Bank

Offering a payment forbearance up to 90 days with no late fees on mortgages for those negatively impacted by the current crisis.

Webster Bank WBS

Offering options for payment deferrals on mortgages, home equity or personal loans, and small business loans, based on need. Webster is also putting in place a 90-day moratorium on foreclosure of residential loans.

Wells Fargo WFC

Offering payment deferral plans for customers with mortgages, credit cards, auto loans, small business loans and personal loans who have been impacted by COVID-19.

Interfaith Family Services
Contact Leasa Davis at ldavis@interfaithdallas.org or call 469-828-1812
Parkland Hospital) Victim Crisis Center

The center provides free counseling for all issues such as rape and trauma.

https://www.parklandhospital.com/vip-rape-crisis-center

Anthem Strong Families

Anthem Strong Families strives to Be the Champion for our community by educating, equipping and empowering men, women and youth to Be the Champion for their life, their marriage, their children and their family.

 

https://anthemstrongfamilies.org/about-us/our-mission/

Brighter Tomorrows

Brighter Tomorrows staffs 2 emergency safe shelters in Grand Prairie and Irving.  Our emergency safe shelters can house up to a total of 72 residents (women, children, and men). Clients and their children receive meals, clothing, crisis counseling, advocacy and safety planning assistance. Clients have access to individual counseling, support groups, community education, and referrals. https://www.brightertomorrows.net/services

Brother Bill’s Helping Hand

Located at 3906 North Westmoreland Road, Dallas, TX, 75212, this food pantry is offering a drive through pantry. For more information, call 214-638-2196.

Bryan’s House

http://www.bryanshouse.org/about-us/

Provides families with special needs children with access to education, health, and other social services.

City Square

To continue providing food to our neighbors and maintain the necessary safety precautions, the Food Pantry will distribute pre-packaged groceries. To expedite service, we will provide both Drive-Up and Walk-Up options. Our updated service hours are now Tuesday – Friday, 9 am – 1 pm. You can still visit the Food Pantry every 2 weeks. There is no zip code restriction. Call 214-823-8710.

Dallas Children’s Advocacy Center

Dallas Children’s Advocacy Center coordinates the investigation, prosecution, and healing services for the most severe cases of child abuse in Dallas County – those that rise to the level of a criminal offense.

 

https://dcac.org/what-we-do/

Dallas Life

Community based organization that offers assistance for homeless individuals or families.

https://dallaslife.org/

Dallas Rape Crisis Center

Services are available to anyone impacted by sexual violence. Sexual violence doesn’t discriminate. We serve all individuals who have been impacted by sexual violence with respect and compassion. This includes women, men, the LGBTQ+ community, immigrants, refugees, and all other survivors of sexual violence. We’re here to provide a safe space. All services are confidential and free of charge. Select services are also available in Spanish.

 

https://dallasrapecrisis.org/services-2

Dare to Dream

Serves youth between the ages of ten and eighteen, living in shelters, foster homes, group homes, detention centers and orphanages. Many have been abused and neglected and do not have a father present in their lives. Partnerships have been developed with Juvenile Departments, State Youth Commissions, youth shelters, group homes and orphanages.

https://www.daretodream-dallas.org/mission.php

 

DART

Providing a grocery pick up and delivery service. Customers must make the order for the groceries and provide the driver with a pickup information. From Monday to Friday from 8 am to 5 pm.

    • For more information DART programs call 214-828-8588.
Denton County Friends of the Family

Dedicated to providing compassionate, comprehensive services to those impacted by abuse and domestic violence.

https://www.dcfof.org/about-us

Family Care Connections

Community based organization that provides prevention and early intervention family strengthening services in English and Spanish to families at no cost.
https://www.familycareconnection.org/index.html

For Oak Cliff

Distribution of fresh produce- Free every Wednesday

Email: info@foroakcliff.org

4478 S Marsalis Ave

Dallas TX 75216

Grief Works

Community based organization that provides Free children’s grief support group.

GriefWorks

Harmony CDC

Our Harmony CDC Mission is to advance God’s presence by strengthening families and revitalizing neighborhoods through community-driven and solution-oriented approaches.

https://harmonycdc.org/

Housing Crisis Center

A non-profit organization working to prevent homelessness and to stabilize those at risk of becoming homeless.

https://hccdallas.org/about-hcc/

 

Ladderalliance

Empowers women victims of domestic violence and low-income women with the tools to lead self-reliant, successful and independent lives.

1100 Hemphill Street, Suite 302
Fort Worth, TX 76104
http://ladderalliance.org/about/ 

Loas Barrios Unidos Community Clinic

http://losbarriosunidos.org/

Provides pandemic food assistance, offers free pregnancy testing, and other affordable and accessible health care services.

Men of Nehemiah

The Men of Nehemiah is a Christian organization located in South Dallas designed to rebuild the lives of men and families that have been torn apart by the vicious onslaught of poverty, homelessness, substance abuse, crime, and violence. 

Our Discipleship Program provides homeless and formerly incarcerated men with residential accommodations, individual, group and family clinical counseling, mentorship, job readiness training, case management, computer literacy training, and an array other recovery supports service. 

https://www.menofnehemiah.org/about

 

Mosaic Family Services

Provides Safe emergency and transitional housing for women and children fleeing domestic violence and human trafficking. 24-Hour Mosaic House Hotline: 214-823-443 https://mosaicservices.org/how-we-help/shelter/

North Dallas Shared Ministries

214-358-8700

Refugee Outreach DFW

Organization that assist refugees successfully adapt to their new society.

https://www.refugeeoutreachdfw.org/

 

Texas Advancement Center

Texas Advancement Center has programs geared towards high school students, post-secondary graduates and unemployed and underemployed adults in the workforce. They offer a variety of Teen & Commercial Driving programs and have also partnered with Baylor Scott and White to offer in-demand medical programs at our facility.

 

https://texasadvancementcenter.com/about-us/

The Concilio

To build stronger communities by empowering parents to improve the education and health of their families.

https://www.theconcilio.org/en/home

 

The Warren Center

Program centers on providing assistance to individuals with development differences.

https://thewarrencenter.org/help-information/community-resources/

 

Vickery Meadow Food Pantry

Walk-in food pantry where no appointment necessary to access resources.

    • Location: 8448 Walnut Hill Lane Dallas Texas 75231
    • Hours of Operation: Wednesday 1 pm to 4 pm, Thursday and Saturday from 9 am to 12 pm.
    • For more information contact 972-437-9950
Wilkinson Center

Community based organization designed to provide food and support services, adult education, and rental assistance.

Home

Workforce Solutions Greater Dallas

Organization designed to upskill current workers through e-learning, flex schedules, and wraparound services.

https://www.wfsdallas.com/

 

Additional Assistance


Legal Aid for Texans – Free Legal Aid – legal assistance hotline is available to low-income individuals and families across Texas who are confronted with civil legal problems as result of COVOID-19 pandemic 

800-504-7030

Texas Health and Human Services – COVID19 Mental Health Support Line- if you or someone you know is feeling overwhelm by this pandemic help is available. Speak with a mental health professional for helping dealing anxiety, depression, stress, grief or worry 24/7

833-986-1919

IRS Coronavirus Relief and Economic Impact Payment

https://www.irs.gov/coronavirus-tax-relief-and-economic-impact-payments

COVID 19 Community Based Testing Site

 

Criteria for testing sites are as follows:

  • Must have Temp of 99.6 or higher ad shortness of breath and cough; OR
  • Anyone  65 years or older; OR
  • Anyone with Chronic health issues (Asthma, Diabetes, Heart issues, etc.); OR
  • Any first responders, DART drivers, healthcare workers, grocery stores and essential store workers.

 

American Airlines Center, Parking LOT E
2500 Victory Plaza
Dallas, Texas 75232

 

Ellis Davis Field House
9191 S Polk St
Dallas, Texas 75201

 

Open 8a-5p everyday

 

What you need to bring? Photo ID and Insurance Card(Optional)

The City of Dallas COVID-19 Resource and Information Hotline

 

The automated hotline offers information 24 hours a day, seven days a week.  The number is 214-670-INFO (4636)

and provides Dallas residents with important and useful information in English and Spanish.

North Texas Behavioral Health Authority

Individuals can contact the 24/7 COVID-19 Mental Health Support Line at 833-251-7544

City of Dallas Resources

https://communityresources.dallascityhall.com/ list of resources within the city of Dallas. Based on zip code. (Food, Financial Asst, Education, Healthcare, Childcare, ETC) 

Jubilee Park and Uber 

Need groceries, a ride to work, or other essentials? Jubilee is offering free rides powered by Uber. Use link to reserve a ride or call at 214-887-1364 x 257. Available in zip code areas 75210, 75211, and 75233. 

Bridges’ Community Diaper Pantry 

Provide emergency assistance of diapers, wipes, clothing and health products. Mothers, Fathers, and Adoptive Parents are being equipped through parenting education classes, supported through counseling, and prepared during certified childbirth classes. Call or text 469.272.4441

Undocumented Workers Fund Dallas 

Please apply by sending an email to undocumentedworkersfunddallas@gmail.com

Mental/Physical Health

North Texas Behavioral Health Authority – Individuals can contact the 24/7 COVID-19 Mental Health Support Line at 833-251-7544

City of Dallas Homebuyer Assistance Program-

Assist potential homebuyers with a total household income of less than 80% of the Dallas median family income.

1500 Marilla ste.6BN Dallas, TX 75201

Dallascityhall.com/departments/housing-neighborhood-revitalization/dallasmap/Pages/Program_year_2015.aspx

The Senior Source

Beat the Heat: free distribution of A/C units to people age 60+ in Dallas County. Saturday, July 18, 2020 from 9 to 10:30AM https://theseniorsource.org/

Nurse Family Partnership

The Nurse-Family Partnership is a free program that partners first-time moms with experienced nurse home visitors. When you enroll in the program, a specially trained registered nurse will visit you throughout your pregnancy and until your baby turns two years old.

https://secureservercdn.net/166.62.115.254/2f9.d04.myftpupload.com/wp-content/uploads/2019/11/WiNGS-NFP-Referral_2019.pdf

Health

 

HIV/AIDS Awareness Webinar hosted by UT Southwestern  July 22, 2020 from 2:00 to 3:00pm.

Interestant parties are encouraged to register by July 15th at https://zoom.us/webinar/register/WN_uE5JaR4YSO2Gpij4l8cZqw

Families to Freedom 

Provides travel assistance for families to break away from domestic abuse.

P.O. Box 1226
Addison, TX, 75001
972-885-7020
https://www.familiestofreedom.org/about-us.php

WiNGs Dallas

Provides continues support in the area of finances, career, family, and employment.

2603 Inwood Rd.
Dallas, TX 75235
214-956-5901
https://wingsdallas.org/for-women/

 

COVID-19 Testing Information

COVID 19 Community Based Testing Site

 

Criteria for DRIVE THRU testing sites are as follows:

  • Must be a city of Dallas or Dallas County resident with address verification (Ex: utility bill, Identification, library card)

OR

  • Responders, DART drivers, healthcare workers, grocery stores and essential store workers.

 

Ellis Davis Field House
9191 S Polk St
Dallas, Texas 75201

 

University of Dallas
1845 E. Northgate Dr. Lot B
Irving, TX 75062

 

 

Open Monday through Friday from 8 am to 5 pm or until daily testing capacity is reached.

The City of Dallas

Mobile testing appointments available between 9 am – 9 pm at no cost. Must live in following zip codes: 75211, 75215, 75216, 75217, or 75227 or have no transportation.   

 

To schedule, call UrgentCare2Go:  1-888-601-0568

http://www.dallascitynews.net/city-dallas-expandsaccess-covid-19-testing 

 

Baylor Scott & White Health and Wellness Canter at Juanita J. Craft Recreation Center 

Testing is by appointment only.  To schedule an appointment please call 972-817-6259.

Please be sure to bring a photo ID and wear a face covering.

Mon-Fri, 8am-12pm  ▪ 4500 Spring Ave Dallas, TX 75210

 

Dallas County

Map of testing locations, county orders, travel info, FAQs, and other COVID-19 updates.

www.dallascounty.org/departments/dchhs/2019-novelcoronavirus.php

City Square Opportunity Center

 

Drive-thru and walk-up options available. Appointments are encouraged, but not required. Appointments at KrogerHealth.com 

Tue, Wed, and Fri, 1 pm – 5 pm Sat and Mon, 8:30 am – 1:30 pm ▪ 1610 Malcom X Boulevard Dallas, TX 75226

Parkland Community Care Clinics

COVID-19 testing at several Parkland community clinics for existing Parkland patients by appointment only. 

https://www.parklandhospital.com/news-andupdates/covid19-testing-for-parkland-patients-1720

Walmart 

Walmart COVID-19 testing sites at four Walmart locations.

  • Walmart DeSoto  951 W Belt Line Rd DeSoto, TX 75115
  • Walmart Rowlett 2501 Lakeview Pkwy Rowlett, TX 75088
  • Walmart Garland 5302 N Garland Ave Garland, TX 75040
  • Walmart Dallas 15757 N Coit Rd Dallas, TX 75248

Walgreens

Walgreens Individuals must complete an online health assessment to determine eligibility:  www.walgreens.com/coronavirus 

  • Walgreens 2060 S Buckner Boulevard  Dallas, TX 75217