Support for COVID-19 Affected Workers

If you have experienced unemployment as a result of the COVID-19 pandemic, we are here for you!

All you need to do is ...

  • Connect with us. Your personal success coach will help you obtain financial support to pay your bills today, customize your resume for a better job tomorrow, and connect with employers who are currently hiring.
  • Check in with us. Our weekly client conference call provides new job opportunities, new resources, and other information that will help you in navigate these uncertain times. See our latest list of resources below.
  • Continue with us. After this crisis subsides, we want you to access our training programs, wellness services, and summer programs for kids. Together, we will help transform this set-back into a set-up for your success.

To get started, complete the brief form at SupportForMom.com. (While we have primarily served single mothers, both men and women with children 0 to 18 are encouraged to connect.)

To get started, complete the brief form at SupportForMom.com. (While we have primarily served single mothers, both men and women with children 0 to 18 are encouraged to connect.)

COVID-19 Resources

Company
Position
 
United States Postal Service
Assistant Mail Carriers Support Staff
Papa John’s
Assistant Manager, Admin Assistant, Delivery Driver, Shift Leader, Customer Service Rep
Duncan Solutions
Bilingual Customer Service Representative
REACH
Bilingual Receptionist and Information Clerk
Morrison Products
Blower Assembly Team Member
BlueCross BlueShield
Customer Advocate
Tradition Senior Living
C.N.A, Maintenance Tech, Groundskeeper, and Housekeeping
Texas Orthopedic Associates
Call Center Representative
Advantix, Inc.
Call Center Representative Warehouse Team Member
USPS
Clerk Assistant/Mail Handler
Collin County Sheriff’s Office
Clerks, Truck Driver Groundskeeper
TTEC
Contact Tracer
Dallas County
COVID-19 Contact Tracing
Dallas Count
COVID-19 Contact Tracing
Family Dollar/ Dollar Tree
Customer Service & Sales Floor Representative
ADT
Customer Service Agent, Customer Retention Specialist
Chewy
Customer Service Rep
Dominos
Customer Service Rep, Delivery Driver, General Manager
Duncan Solutions
Customer Service Representative
Michael’s
Customer Service Representative
ADT
Customer Service Representative
First Student, Inc
Dispatchers, Bus Drivers, Routers
CVS
Distibution Associate, Delivery Driver, Customer Service Reps, Store Assoicates
Pizza Hut
Drivers, Cooks, Shift Leaders, Restaurant Managers, Call Center Rep
Fresenius Medical Care
Drivers, Warehouse Associate
Genesis Women’s Shelter
Early Childhood Teacher, Residential Assistant, Communications Coordinator
Milestone
Electrical, HVAC, Office, Plumbing, Security
Dean Food Company
Electrician & driver positions
Dr. Pepper
Forklift Drivers, Cashiers
Labatt Food Service
Forklift, Receiver, and Sanitation
Equinox
Front Desk Associate
Sam’s Club
Fulfillment Associate
Vogel Alcove
Various Positions
HEB
Loss Prevention
Frito-Lay North America
Maintenance Mechanic
Tuesday Morning
Material Handler
Red Bull
Merchandiser, Sales Trainee
KIPP Charter School
Nutrition Services, Teacher Aide, Front Office
FedEx
Package Handler
UPS
Package Handler
UPS
Package Handler, Driver, Supervisor, Sales Manager
Frito Lay
Packer Associate
Axxess
Patient Engagement Managers
PepsiCo – Mesquite, TX
Merchandiser (Full-time/Days)
Genpact
Process Collections
Walmart
Sales Associate, Stocker, Cart Attendant, Delivery Driver, Cashier. Fresh Food Associate
Allied Universal Security
Security Officer
Securitas
https://www.securitasjobs.com/
Walgreen’s
Shift Lead, Customer Service Associate
State Farm Insurance
CCC Acquisition Specialist/Customer Service, Sales Support
Lowe’s
Stocker, Cashier, Sales Associate
Walmart Distribution Center
Supply Chain Positions
DISD
Teachers Aide, Teachers, Front Office
Collin County College
Teaching Center Assistant
Tractor Supply
Team Member
The United States Postal Services
Casual Mail Handler, City Carrier Assistant, Postal Support Employee Clerk, Clerk Assistant
Amazon (Remote)
Various IT Positions
PepsiCo
Various Positions
Pro Collect, Inc
Various Positions
The Legacy Senior Communities
Various Positions
Dallas Theological Seminary
Various Positions
UT Southwestern Medical Center
Various Positions
Toyota North America
Various Positions
Subway
Various Positions
Parkland
Various Positions
Dallas County Health & Human Services
Various Positions including Sherriff department
Imprimis Group
Various positions, Loan processor, collector, assistant
Juliette Fowler Communities
Various Positions; housekeeping, C.N.A, Receptionist
TXU Energy
Various positions: Communications, Customer Agent, Specialist
Imprimis Group
Various positions: customer agent, loan processor
Home Depot
Various Roles
WayFair
Warehouse Associate
Tesla
Warehouse Associate
Bimbo
Warehouse Associate
North Texas Food Bank
Warehouse Associates, Delivery Driver
Schwan’s Home Service
Warehouse associates, Team Leads, Sales Representatives
Thiftbooks
Warehouse Assoicate
HILTI
Warehouse Supervisor/Associate, CAD Operator, Customer Rep
Iron Mountain
Warehouse Worker
Frito-Lay North America
Warehouse/Material Handler

Company
Position
 
Albertsons
PT Grocery Clerk, In-Store Shopper
Amazon
WHS Specialist
Papa John’s
Assistant Manager, Admin Assistant, Delivery Driver, Shift Leader, Customer Service Rep
Care.com
Caregivers, Educators
COSTCO
Cashier, Cashier Assistant, Order Picker, Stocker
Workforce Commission and State Health Department
Contact Tracers
Domino’s
Customer Service Rep, Delivery Driver, General Manager
Willis Tower Watson
Customer Service Representative
Instacart
Delivery Driver
Postmates
Delivery Driver
Pizza Hut
Drivers, Cooks, Shift Leaders, Restaurant Managers, Call Center Rep
FedEx Express
PT Handler/Dockworker
FedEx Ground
PT Warehouse Rep
Planet Fitness
Front Desk
Amazon
HR Contact Center Associate-Work From Home
Kroger
Retail Clerk
Schwan’s Home Service
Material Handler Route Sale Rep
Tom Thumb
PT Grocery Clerk, In-Store Shopper, Night Grocery Stocker
Walmart
Sales Associate, Stocker, Cart Attendant, Delivery Driver, Cashier, Fresh Food Associate
7 Eleven
Sales Associate, Store Employee
Walgreens
Shift Lead, Customer Service Associate
Dollar General
Store Associates, Warehouse Associates
Walmart Distribution Center
Supply Chain Positions
Target
Fulfillment, General Merchandise, Inbound (Stocking), Guest Advocate (Cashier)
Outschool
Teacher, Formal Teacher (no teaching credentials required)
Tractor Supply
Team Member
Tom Thumb
PT Grocery Clerk, In-Store Shopper, Night Grocery Stocker
ECS Transportation Group
Various Positions
The Legacy Senior Communities
Various Positions
Frisco Family Services
Various Positions
North Texas Food Bank
Warehouse Associates, Delivery Driver
Schwan’s Home Service
Warehouse Associates, Team Leads, Sales Representatives
IKEA
Warehouse Distribution
Amazon Fulfillment Warehouse
Warehouse Fulfillment Position Contact: Cheryl Patterson, 972-979-7271 or ddougherty@pcsi.org
Frito-Lay North America
Warehouse/Material Handler
Wingstop
Team Leader

AT&T

Please contact 800-288-2020
Call 611 from your AT&T device for wireless.

Atmos

Call Customer Service Team at 888-286-6700
Visit https://www.atmosenergy.com/customer-service/get-help-paying-your-bill.

CEAP (Comprehensive Energy Assistance Program)

214-819-1848

Community Council of Greater Dallas

Community based organization that accepts referrals from other agencies in order to provide rental and utility assistance.

https://www.ccadvance.org/

Dallas Area Habitat for Humanity

Hampton Rd.
Dallas, TX, 75212
https://dallasareahabitat.org/community-resources/ 

 

Dallas County Emergency Housing Assistance Program

Jfsdallas.org/cares or call (214) 390-4795

Dallas Water

Call (214) 651-1441 for deferment options.

Fresh Start Housing Assistant

Provides rental assistance and supportive services to homeless and at- risk of homelessness individuals and families, including ex-offenders. The program offers case management/ supportive services as the participants obtain and remain in stable housing. The supportive services help participants increase skills and/or income, with the goal of becoming self-sufficient.

https://dallascityhall.com/departments/community-care/Pages/homelessprevention.aspx

Martin Luther King, Jr. Community Center

214-670-8416 

Metro PCS/T-Mobile

Contact Customer Service at 1-800-937-8997
Metro PCS (888) 863-8768

North Dallas Shared Ministries 

214-358-8700 

Pilgrim Rest Missionary Baptist Church Crisis Ministries

214-821-4443 

Reliant

Contact CARE program 211,at 1-866-222-7100 or on the Reliant app.

Spectrum

https://www.spectrum.net/support/covid-19-community-assistance/

TXU

2-1-1 or visit 211Texas.org
Please call us anytime at 800-242-9113

United Way of Dallas

Community based organization that provides short-term, emergency assistance for rent, utility, and food.

https://unitedwaydallas.org/rental-assistance/

Verizon

Call 800.922.0204 or through the MyVerizon app

West Dallas Community Center

214-670-6530 

 

Mortgage, Auto, and Credit Deferments

*Must login to account to request or contact your bank customer service line.

Ally Bank

Offering payment deferral for up to 120 days with no impact to your credit on home loans for customers affected by COVID-19.

BB&T

Offering mortgage forbearance for a minimum of 90 days for customers impacted by the current crisis.

Bank of America

Offering home loans, credit card deferments for a minimum of 90 days for customers impacted by the current crisis.

BMO Harris

Offering payment relief options on mortgages, home equity, loans and credit cards. Contact BMO Harris directly for more information.

Charles Schwab Bank

Offering customers with mortgages or home equity lines of credit through Charles Schwab Bank and Quicken Loans can request payment relief for up to 90 days.

Chase

Offering assistance with mortgage payments. Call 800-848-9380 for more information.

Citi

Offering various hardship programs for eligible mortgage customers. Call 1-855-839-6253 for more information.

Comerica Bank

Offering loan deferrals on various lending products. Call 888-444-9876 to discuss options for residential mortgage loans.

East West Bank EWBC

Offering temporary mortgage payment relief options for those who are unable to make their mortgage payments due to a disruption of income related to COVID-19.

Fifth Third Bank FITB

Offering 90-day payment forbearance with no late fees on mortgages and home equity loans.

HSBC

Offering financial assistance programs to help with customers’ mortgage or home equity loan payments who have suffered financial hardship. Call 855-806-4657 for more information.

Huntington National Bank HBAN

Offering up to 90 days of payment deferral on all consumer loans, including residential mortgages, for those experiencing financial hardship as a result of COVID-19

M&T Bank MTB

Offering mortgage and home equity repayment assistance to customers whose income has been reduced due to COVID-19 impact.

New York Community Bank NYCB

Offering 90-day residential mortgage payment forbearances for customers whose income has been negative impacted by events linked to COVID-19.

PNC Bank

Offering to postpone payments for up to 90 days with no late fees for customers with mortgages or home equity loans, among other lending products that are eligible.

Regions Bank

Offering consumer mortgage payment relief upon request for 90 days for those negatively impacted by COVID-19.

SunTrust STI

Offering mortgage forbearance for a minimum of 90 days for customers impacted by the current crisis.

TD Bank

Offering payment deferral program for mortgages and home equity loans or lines of credit, as well as waiving late payment fees on each type of home loan product.

Union Bank

Offering assistance with your mortgage or home equity account. For more information, call 800-237-0561.

U.S. Bank

Offering a payment forbearance up to 90 days with no late fees on mortgages for those negatively impacted by the current crisis.

Webster Bank WBS

Offering options for payment deferrals on mortgages, home equity or personal loans, and small business loans, based on need. Webster is also putting in place a 90-day moratorium on foreclosure of residential loans.

Wells Fargo WFC

Offering payment deferral plans for customers with mortgages, credit cards, auto loans, small business loans and personal loans who have been impacted by COVID-19.

Interfaith Family Services
Contact Leasa Davis at ldavis@interfaithdallas.org or call 469-828-1812
Brighter Tomorrows

Brighter Tomorrows staffs 2 emergency safe shelters in Grand Prairie and Irving.  Our emergency safe shelters can house up to a total of 72 residents (women, children, and men). Clients and their children receive meals, clothing, crisis counseling, advocacy and safety planning assistance. Clients have access to individual counseling, support groups, community education, and referrals. https://www.brightertomorrows.net/services

Brother Bill’s Helping Hand

Located at 3906 North Westmoreland Road, Dallas, TX, 75212, this food pantry is offering a drive through pantry. For more information, call 214-638-2196.

City Square

To continue providing food to our neighbors and maintain the necessary safety precautions, the Food Pantry will distribute pre-packaged groceries. To expedite service, we will provide both Drive-Up and Walk-Up options. Our updated service hours are now Tuesday – Friday, 9 am – 1 pm. You can still visit the Food Pantry every 2 weeks. There is no zip code restriction. Call 214-823-8710.

DART

Providing a grocery pick up and delivery service. Customers must make the order for the groceries and provide the driver with a pickup information. From Monday to Friday from 8 am to 5 pm.

    • For more information DART programs call 214-828-8588.
Denton County Friends of the Family

Dedicated to providing compassionate, comprehensive services to those impacted by abuse and domestic violence.

https://www.dcfof.org/about-us

Family Care Connections

Community based organization that provides prevention and early intervention family strengthening services in English and Spanish to families at no cost.
https://www.familycareconnection.org/index.html

For Oak Cliff

Distribution of fresh produce- Free every Wednesday

Email: info@foroakcliff.org

4478 S Marsalis Ave

Dallas TX 75216

Ladderalliance

Empowers women victims of domestic violence and low-income women with the tools to lead self-reliant, successful and independent lives.

1100 Hemphill Street, Suite 302
Fort Worth, TX 76104
http://ladderalliance.org/about/ 

Mosaic Family Services

Provides Safe emergency and transitional housing for women and children fleeing domestic violence and human trafficking. 24-Hour Mosaic House Hotline: 214-823-443 https://mosaicservices.org/how-we-help/shelter/

North Dallas Shared Ministries

214-358-8700

Vickery Meadow Food Pantry

Walk-in food pantry where no appointment necessary to access resources.

    • Location: 8448 Walnut Hill Lane Dallas Texas 75231
    • Hours of Operation: Wednesday 1 pm to 4 pm, Thursday and Saturday from 9 am to 12 pm.
    • For more information contact 972-437-9950
 

Additional Assistance


Legal Aid for Texans – Free Legal Aid – legal assistance hotline is available to low-income individuals and families across Texas who are confronted with civil legal problems as result of COVOID-19 pandemic 

800-504-7030

Texas Health and Human Services – COVID19 Mental Health Support Line- if you or someone you know is feeling overwhelm by this pandemic help is available. Speak with a mental health professional for helping dealing anxiety, depression, stress, grief or worry 24/7

833-986-1919

IRS Coronavirus Relief and Economic Impact Payment

https://www.irs.gov/coronavirus-tax-relief-and-economic-impact-payments

COVID 19 Community Based Testing Site

 

Criteria for testing sites are as follows:

  • Must have Temp of 99.6 or higher ad shortness of breath and cough; OR
  • Anyone  65 years or older; OR
  • Anyone with Chronic health issues (Asthma, Diabetes, Heart issues, etc.); OR
  • Any first responders, DART drivers, healthcare workers, grocery stores and essential store workers.

 

American Airlines Center, Parking LOT E
2500 Victory Plaza
Dallas, Texas 75232

 

Ellis Davis Field House
9191 S Polk St
Dallas, Texas 75201

 

Open 8a-5p everyday

 

What you need to bring? Photo ID and Insurance Card(Optional)

The City of Dallas COVID-19 Resource and Information Hotline

 

The automated hotline offers information 24 hours a day, seven days a week.  The number is 214-670-INFO (4636)

and provides Dallas residents with important and useful information in English and Spanish.

North Texas Behavioral Health Authority

Individuals can contact the 24/7 COVID-19 Mental Health Support Line at 833-251-7544

City of Dallas Resources

https://communityresources.dallascityhall.com/ list of resources within the city of Dallas. Based on zip code. (Food, Financial Asst, Education, Healthcare, Childcare, ETC) 

Jubilee Park and Uber 

Need groceries, a ride to work, or other essentials? Jubilee is offering free rides powered by Uber. Use link to reserve a ride or call at 214-887-1364 x 257. Available in zip code areas 75210, 75211, and 75233. 

Bridges’ Community Diaper Pantry 

Provide emergency assistance of diapers, wipes, clothing and health products. Mothers, Fathers, and Adoptive Parents are being equipped through parenting education classes, supported through counseling, and prepared during certified childbirth classes. Call or text 469.272.4441

Undocumented Workers Fund Dallas 

Please apply by sending an email to undocumentedworkersfunddallas@gmail.com

Mental/Physical Health

North Texas Behavioral Health Authority – Individuals can contact the 24/7 COVID-19 Mental Health Support Line at 833-251-7544

City of Dallas Homebuyer Assistance Program-

Assist potential homebuyers with a total household income of less than 80% of the Dallas median family income.

1500 Marilla ste.6BN Dallas, TX 75201

Dallascityhall.com/departments/housing-neighborhood-revitalization/dallasmap/Pages/Program_year_2015.aspx

The Senior Source

Beat the Heat: free distribution of A/C units to people age 60+ in Dallas County. Saturday, July 18, 2020 from 9 to 10:30AM https://theseniorsource.org/

Nurse Family Partnership

The Nurse-Family Partnership is a free program that partners first-time moms with experienced nurse home visitors. When you enroll in the program, a specially trained registered nurse will visit you throughout your pregnancy and until your baby turns two years old.

https://secureservercdn.net/166.62.115.254/2f9.d04.myftpupload.com/wp-content/uploads/2019/11/WiNGS-NFP-Referral_2019.pdf

Health

 

HIV/AIDS Awareness Webinar hosted by UT Southwestern  July 22, 2020 from 2:00 to 3:00pm.

Interestant parties are encouraged to register by July 15th at https://zoom.us/webinar/register/WN_uE5JaR4YSO2Gpij4l8cZqw

Families to Freedom 

Provides travel assistance for families to break away from domestic abuse.

P.O. Box 1226
Addison, TX, 75001
972-885-7020
https://www.familiestofreedom.org/about-us.php

WiNGs Dallas

Provides continues support in the area of finances, career, family, and employment.

2603 Inwood Rd.
Dallas, TX 75235
214-956-5901
https://wingsdallas.org/for-women/

 

COVID-19 Testing Information

COVID 19 Community Based Testing Site

 

Criteria for DRIVE THRU testing sites are as follows:

  • Must be a city of Dallas or Dallas County resident with address verification (Ex: utility bill, Identification, library card)

OR

  • Responders, DART drivers, healthcare workers, grocery stores and essential store workers.

 

Ellis Davis Field House
9191 S Polk St
Dallas, Texas 75201

 

University of Dallas
1845 E. Northgate Dr. Lot B
Irving, TX 75062

 

 

Open Monday through Friday from 8 am to 5 pm or until daily testing capacity is reached.

The City of Dallas

Mobile testing appointments available between 9 am – 9 pm at no cost. Must live in following zip codes: 75211, 75215, 75216, 75217, or 75227 or have no transportation.   

 

To schedule, call UrgentCare2Go:  1-888-601-0568

http://www.dallascitynews.net/city-dallas-expandsaccess-covid-19-testing 

 

Baylor Scott & White Health and Wellness Canter at Juanita J. Craft Recreation Center 

Testing is by appointment only.  To schedule an appointment please call 972-817-6259.

Please be sure to bring a photo ID and wear a face covering.

Mon-Fri, 8am-12pm  ▪ 4500 Spring Ave Dallas, TX 75210

 

Dallas County

Map of testing locations, county orders, travel info, FAQs, and other COVID-19 updates.

www.dallascounty.org/departments/dchhs/2019-novelcoronavirus.php

City Square Opportunity Center

 

Drive-thru and walk-up options available. Appointments are encouraged, but not required. Appointments at KrogerHealth.com 

Tue, Wed, and Fri, 1 pm – 5 pm Sat and Mon, 8:30 am – 1:30 pm ▪ 1610 Malcom X Boulevard Dallas, TX 75226

Parkland Community Care Clinics

COVID-19 testing at several Parkland community clinics for existing Parkland patients by appointment only. 

https://www.parklandhospital.com/news-andupdates/covid19-testing-for-parkland-patients-1720

Walmart 

Walmart COVID-19 testing sites at four Walmart locations.

  • Walmart DeSoto  951 W Belt Line Rd DeSoto, TX 75115
  • Walmart Rowlett 2501 Lakeview Pkwy Rowlett, TX 75088
  • Walmart Garland 5302 N Garland Ave Garland, TX 75040
  • Walmart Dallas 15757 N Coit Rd Dallas, TX 75248

Walgreens

Walgreens Individuals must complete an online health assessment to determine eligibility:  www.walgreens.com/coronavirus 

  • Walgreens 2060 S Buckner Boulevard  Dallas, TX 75217