Support for COVID-19 Affected Workers

If you have experienced unemployment as a result of the COVID-19 pandemic, we are here for you!

All you need to do is ...

  • Connect with us. Your personal success coach will help you obtain financial support to pay your bills today, customize your resume for a better job tomorrow, and connect with employers who are currently hiring.
  • Check in with us. Our weekly client conference call provides new job opportunities, new resources, and other information that will help you in navigate these uncertain times. See our latest list of resources below.
  • Continue with us. After this crisis subsides, we want you to access our training programs, wellness services, and afterschool/summer programs for kids. Together, we will help transform this set-back into a set-up for your success.

To get started, complete the brief form at (While we have primarily served single mothers, both men and women with children 0 to 18 are encouraged to connect.)

To get started, complete the brief form at (While we have primarily served single mothers, both men and women with children 0 to 18 are encouraged to connect.)

COVID-19 Resources

United States Postal Service
Assistant Mail Carriers Support Staff
Papa John’s
Assistant Manager, Admin Assistant, Delivery Driver, Shift Leader, Customer Service Rep
Bilingual Receptionist and Information Clerk
BlueCross BlueShield
Customer Advocate
Tradition Senior Living
C.N.A, Maintenance Tech, Groundskeeper, and Housekeeping
Texas Orthopedic Associates
Call Center Representative
Advantix, Inc.
Call Center Representative Warehouse Team Member
Citi Customer Service Work from Home
Collin County Sheriff’s Office
Clerks, Truck Driver Groundskeeper
Baylor Scott & White
Clinical Services Clerk
City of Dallas
Community Outreach Representative
Contact Tracer
Dallas County
COVID-19 Contact Tracing
Dallas County
COVID-19 Contact Tracing
Brinks Home Security
Customer Retention Representative
Family Dollar/ Dollar Tree
Customer Service & Sales Floor Representative
Customer Service Agent, Customer Retention Specialist
Customer Service Rep
Customer Service Rep, Delivery Driver, General Manager
Duncan Solutions
Customer Service Representative
Customer Service Representative
Customer Service Representative
Customer Service Representative
Molly Maids
Customer Service Representative
Family Dollar
Customer Service Representative
Dallas Arboretum
Department Coordinator
First Student, Inc
Dispatchers, Bus Drivers, Routers
Distibution Associate, Delivery Driver, Customer Service Reps, Store Assoicates
Iron Mountain
Document Processor
Pizza Hut
Drivers, Cooks, Shift Leaders, Restaurant Managers, Call Center Rep
Fresenius Medical Care
Drivers, Warehouse Associate
Genesis Women’s Shelter
Early Childhood Teacher, Residential Assistant, Communications Coordinator
Electrical, HVAC, Office, Plumbing, Security
Dean Food Company
Electrician & driver positions
Fare Enforcement Officer
Dr. Pepper
Forklift Drivers, Cashiers
Labatt Food Service
Forklift, Receiver, and Sanitation
Front Desk Associate
Front Desk Medical Receptionist
Whole Food Market
In-Store Shopper
Bank of America
Inbound Call Associate
Catholic Charities Dallas
Intake Specialist Various
Vogel Alcove
Various Positions
Library Technician
City of Carrollton
Loss Prevention
Frito-Lay North America
Maintenance Mechanic
Tuesday Morning
Material Handler
Red Bull
Merchandiser, Sales Trainee
KIPP Charter School
Nutrition Services, Teacher Aide, Front Office
Legacy Health Care
Office Administrator
Package Handler
Package Handler
Package Handler, Driver, Supervisor, Sales Manager
Frito Lay
Packer Associate
Patient Engagement Managers
PepsiCo – Mesquite, TX
Merchandiser (Full-time/Days)
Process Collections
Weight Watchers
Remote Community Support
Sales Associate, Stocker, Cart Attendant, Delivery Driver, Cashier. Fresh Food Associate
Allied Universal Security
Security Officer
Shift Lead, Customer Service Associate
State Farm Insurance
CCC Acquisition Specialist/Customer Service, Sales Support
Stocker, Cashier, Sales Associate
Walmart Distribution Center
Supply Chain Positions
Teachers Aide, Teachers, Front Office
Collin County College
Teaching Center Assistant
Tractor Supply
Team Member
Teen Program Coordinator
The United States Postal Services
Casual Mail Handler, City Carrier Assistant, Postal Support Employee Clerk, Clerk Assistant
Amazon (Remote)
Various IT Positions
Various Positions
Pro Collect, Inc
Various Positions
The Legacy Senior Communities
Various Positions
Dallas Theological Seminary
Various Positions
UT Southwestern Medical Center
Various Positions
Toyota North America
Various Positions
Various Positions
Various Positions
Dallas County Health & Human Services
Various Positions including Sherriff department
Imprimis Group
Various positions, Loan processor, collector, assistant
Juliette Fowler Communities
Various Positions; housekeeping, C.N.A, Receptionist
TXU Energy
Various positions: Communications, Customer Agent, Specialist
Imprimis Group
Various positions: customer agent, loan processor
Home Depot
Various Roles
Vehicle Readiness Specialist
Jewish Family Services
Volunteer Coordinators
Warehouse Associate
Warehouse Associate
Warehouse Associate
North Texas Food Bank
Warehouse Associates, Delivery Driver
Schwan’s Home Service
Warehouse associates, Team Leads, Sales Representatives
Warehouse Supervisor/Associate, CAD Operator, Customer Rep
Frito-Lay North America
Warehouse/Material Handler

PT Grocery Clerk, In-Store Shopper
WHS Specialist
Patient Services Representative
American Health Connection
Papa John’s
Assistant Manager, Admin Assistant, Delivery Driver, Shift Leader, Customer Service Rep
Caregivers, Educators
Cashier, Cashier Assistant, Order Picker, Stocker
City of Plano
Compost Operations Supervisor
Workforce Commission and State Health Department
Contact Tracers
Customer Service Rep, Delivery Driver, General Manager
Willis Tower Watson
Customer Service Representative
Delivery Driver
Delivery Driver
Pizza Hut
Drivers, Cooks, Shift Leaders, Restaurant Managers, Call Center Rep
FedEx Express
PT Handler/Dockworker
FedEx Ground
PT Warehouse Rep
Planet Fitness
Front Desk
HR Contact Center Associate-Work From Home
Retail Clerk
Schwan’s Home Service
Material Handler Route Sale Rep
North Texas Surgical Specialist
Medical Assistant Front Office and Back Office
American Health Connection
Patient Services Representative
Tom Thumb
PT Grocery Clerk, In-Store Shopper, Night Grocery Stocker
Sales Associate, Stocker, Cart Attendant, Delivery Driver, Cashier, Fresh Food Associate
7 Eleven
Sales Associate, Store Employee
Shift Lead, Customer Service Associate
Stocker, Cashier, Sales Associate
Dollar General
Store Associates, Warehouse Associates
Walmart Distribution Center
Supply Chain Positions
Fulfillment, General Merchandise, Inbound (Stocking), Guest Advocate (Cashier)
Teacher, Formal Teacher (no teaching credentials required)
Tractor Supply
Team Member
Tom Thumb
PT Grocery Clerk, In-Store Shopper, Night Grocery Stocker
ECS Transportation Group
Various Positions
The Legacy Senior Communities
Various Positions
Frisco Family Services
Various Positions
North Texas Food Bank
Warehouse Associates, Delivery Driver
Schwan’s Home Service
Warehouse Associates, Team Leads, Sales Representatives
Warehouse Distribution
Amazon Fulfillment Warehouse
Warehouse Fulfillment Position Contact: Cheryl Patterson, 972-979-7271 or
Frito-Lay North America
Warehouse/Material Handler
Team Leader


Please contact 800-288-2020
Call 611 from your AT&T device for wireless.


Call Customer Service Team at 888-286-6700

CEAP (Comprehensive Energy Assistance Program)


Community Council of Greater Dallas

Community based organization that accepts referrals from other agencies in order to provide rental and utility assistance.

Dallas Area Habitat for Humanity

Hampton Rd.
Dallas, TX, 75212 


Dallas County Emergency Housing Assistance Program or call (214) 390-4795

Dallas Water

Call (214) 651-1441 for deferment options.

Fannie H. Harris

An organization designed to provide housing to unsheltered children in Dallas ISD with the goal of establishing self-sufficiency and stable housing for underserved youth.

Fannie C. Harris Youth Center


Fresh Start Housing Assistant

Provides rental assistance and supportive services to homeless and at- risk of homelessness individuals and families, including ex-offenders. The program offers case management/ supportive services as the participants obtain and remain in stable housing. The supportive services help participants increase skills and/or income, with the goal of becoming self-sufficient.

Inclusive Communities Project (Resource Page)

The Inclusive Communities Project (ICP) resource page is for individuals and organizations seeking information about the conditions of racial and economic segregation and its relationship to housing opportunities. Through its own research, and its compilation of information and data from a variety of sources, ICP can help the student, the advocate, and the policy maker to understand how the issues of race discrimination, housing, education, health, and economic opportunity are related.

Resources – ICP Knowledge is Power Blog (

Irving Cares

To offer efficient and effective human services to Irving residents in need. Irving Cares provides focused assistance for Irving residents to address a financial crisis.


Martin Luther King, Jr. Community Center


Metro PCS/T-Mobile

Contact Customer Service at 1-800-937-8997
Metro PCS (888) 863-8768

North Dallas Shared Ministries 


Pilgrim Rest Missionary Baptist Church Crisis Ministries



Contact CARE program 211,at 1-866-222-7100 or on the Reliant app.



2-1-1 or visit
Please call us anytime at 800-242-9113

United Way of Dallas

Community based organization that provides short-term, emergency assistance for rent, utility, and food.


Call 800.922.0204 or through the MyVerizon app

West Dallas Community Center



Mortgage, Auto, and Credit Deferments

*Must login to account to request or contact your bank customer service line.

Ally Bank

Offering payment deferral for up to 120 days with no impact to your credit on home loans for customers affected by COVID-19.


Offering mortgage forbearance for a minimum of 90 days for customers impacted by the current crisis.

Bank of America

Offering home loans, credit card deferments for a minimum of 90 days for customers impacted by the current crisis.

BMO Harris

Offering payment relief options on mortgages, home equity, loans and credit cards. Contact BMO Harris directly for more information.

Charles Schwab Bank

Offering customers with mortgages or home equity lines of credit through Charles Schwab Bank and Quicken Loans can request payment relief for up to 90 days.


Offering assistance with mortgage payments. Call 800-848-9380 for more information.


Offering various hardship programs for eligible mortgage customers. Call 1-855-839-6253 for more information.

Comerica Bank

Offering loan deferrals on various lending products. Call 888-444-9876 to discuss options for residential mortgage loans.

East West Bank EWBC

Offering temporary mortgage payment relief options for those who are unable to make their mortgage payments due to a disruption of income related to COVID-19.

Fifth Third Bank FITB

Offering 90-day payment forbearance with no late fees on mortgages and home equity loans.


Offering financial assistance programs to help with customers’ mortgage or home equity loan payments who have suffered financial hardship. Call 855-806-4657 for more information.

Huntington National Bank HBAN

Offering up to 90 days of payment deferral on all consumer loans, including residential mortgages, for those experiencing financial hardship as a result of COVID-19

M&T Bank MTB

Offering mortgage and home equity repayment assistance to customers whose income has been reduced due to COVID-19 impact.

New York Community Bank NYCB

Offering 90-day residential mortgage payment forbearances for customers whose income has been negative impacted by events linked to COVID-19.

PNC Bank

Offering to postpone payments for up to 90 days with no late fees for customers with mortgages or home equity loans, among other lending products that are eligible.

Regions Bank

Offering consumer mortgage payment relief upon request for 90 days for those negatively impacted by COVID-19.

SunTrust STI

Offering mortgage forbearance for a minimum of 90 days for customers impacted by the current crisis.

TD Bank

Offering payment deferral program for mortgages and home equity loans or lines of credit, as well as waiving late payment fees on each type of home loan product.

Union Bank

Offering assistance with your mortgage or home equity account. For more information, call 800-237-0561.

U.S. Bank

Offering a payment forbearance up to 90 days with no late fees on mortgages for those negatively impacted by the current crisis.

Webster Bank WBS

Offering options for payment deferrals on mortgages, home equity or personal loans, and small business loans, based on need. Webster is also putting in place a 90-day moratorium on foreclosure of residential loans.

Wells Fargo WFC

Offering payment deferral plans for customers with mortgages, credit cards, auto loans, small business loans and personal loans who have been impacted by COVID-19.

Interfaith Family Services
Contact Leasa Davis at or call 469-828-1812
Parkland Hospital) Victim Crisis Center

The center provides free counseling for all issues such as rape and trauma.

Anthem Strong Families

Anthem Strong Families strives to Be the Champion for our community by educating, equipping and empowering men, women and youth to Be the Champion for their life, their marriage, their children and their family.

Brighter Tomorrows

Brighter Tomorrows staffs 2 emergency safe shelters in Grand Prairie and Irving.  Our emergency safe shelters can house up to a total of 72 residents (women, children, and men). Clients and their children receive meals, clothing, crisis counseling, advocacy and safety planning assistance. Clients have access to individual counseling, support groups, community education, and referrals.

Brother Bill’s Helping Hand

Located at 3906 North Westmoreland Road, Dallas, TX, 75212, this food pantry is offering a drive through pantry. For more information, call 214-638-2196.

Bryan’s House

Provides families with special needs children with access to education, health, and other social services.

City Square

To continue providing food to our neighbors and maintain the necessary safety precautions, the Food Pantry will distribute pre-packaged groceries. To expedite service, we will provide both Drive-Up and Walk-Up options. Our updated service hours are now Tuesday – Friday, 9 am – 1 pm. You can still visit the Food Pantry every 2 weeks. There is no zip code restriction. Call 214-823-8710.

Dallas Children’s Advocacy Center

Dallas Children’s Advocacy Center coordinates the investigation, prosecution, and healing services for the most severe cases of child abuse in Dallas County – those that rise to the level of a criminal offense.

Dallas Life

Community based organization that offers assistance for homeless individuals or families.

Dallas Rape Crisis Center

Services are available to anyone impacted by sexual violence. Sexual violence doesn’t discriminate. We serve all individuals who have been impacted by sexual violence with respect and compassion. This includes women, men, the LGBTQ+ community, immigrants, refugees, and all other survivors of sexual violence. We’re here to provide a safe space. All services are confidential and free of charge. Select services are also available in Spanish.

Dare to Dream

Serves youth between the ages of ten and eighteen, living in shelters, foster homes, group homes, detention centers and orphanages. Many have been abused and neglected and do not have a father present in their lives. Partnerships have been developed with Juvenile Departments, State Youth Commissions, youth shelters, group homes and orphanages.



Providing a grocery pick up and delivery service. Customers must make the order for the groceries and provide the driver with a pickup information. From Monday to Friday from 8 am to 5 pm.

    • For more information DART programs call 214-828-8588.
Denton County Friends of the Family

Dedicated to providing compassionate, comprehensive services to those impacted by abuse and domestic violence.

Family Care Connections

Community based organization that provides prevention and early intervention family strengthening services in English and Spanish to families at no cost.

For Oak Cliff

Distribution of fresh produce- Free every Wednesday


4478 S Marsalis Ave

Dallas TX 75216

Grief Works

Community based organization that provides Free children’s grief support group.


Harmony CDC

Our Harmony CDC Mission is to advance God’s presence by strengthening families and revitalizing neighborhoods through community-driven and solution-oriented approaches.

Housing Crisis Center

A non-profit organization working to prevent homelessness and to stabilize those at risk of becoming homeless.



Empowers women victims of domestic violence and low-income women with the tools to lead self-reliant, successful and independent lives.

1100 Hemphill Street, Suite 302
Fort Worth, TX 76104 

Loas Barrios Unidos Community Clinic

Provides pandemic food assistance, offers free pregnancy testing, and other affordable and accessible health care services.

Men of Nehemiah

The Men of Nehemiah is a Christian organization located in South Dallas designed to rebuild the lives of men and families that have been torn apart by the vicious onslaught of poverty, homelessness, substance abuse, crime, and violence. 

Our Discipleship Program provides homeless and formerly incarcerated men with residential accommodations, individual, group and family clinical counseling, mentorship, job readiness training, case management, computer literacy training, and an array other recovery supports service.


Mosaic Family Services

Provides Safe emergency and transitional housing for women and children fleeing domestic violence and human trafficking. 24-Hour Mosaic House Hotline: 214-823-443

North Dallas Shared Ministries


Refugee Outreach DFW

Organization that assist refugees successfully adapt to their new society.


Texas Advancement Center

Texas Advancement Center has programs geared towards high school students, post-secondary graduates and unemployed and underemployed adults in the workforce. They offer a variety of Teen & Commercial Driving programs and have also partnered with Baylor Scott and White to offer in-demand medical programs at our facility.

The Concilio

To build stronger communities by empowering parents to improve the education and health of their families.


The Warren Center

Program centers on providing assistance to individuals with development differences.


Vickery Meadow Food Pantry

Walk-in food pantry where no appointment necessary to access resources.

    • Location: 8448 Walnut Hill Lane Dallas Texas 75231
    • Hours of Operation: Wednesday 1 pm to 4 pm, Thursday and Saturday from 9 am to 12 pm.
    • For more information contact 972-437-9950
Wilkinson Center

Community based organization designed to provide food and support services, adult education, and rental assistance.


Workforce Solutions Greater Dallas

Organization designed to upskill current workers through e-learning, flex schedules, and wraparound services.


Additional Assistance

Legal Aid for Texans – Free Legal Aid – legal assistance hotline is available to low-income individuals and families across Texas who are confronted with civil legal problems as result of COVOID-19 pandemic 


Texas Health and Human Services – COVID19 Mental Health Support Line- if you or someone you know is feeling overwhelm by this pandemic help is available. Speak with a mental health professional for helping dealing anxiety, depression, stress, grief or worry 24/7


IRS Coronavirus Relief and Economic Impact Payment

COVID 19 Community Based Testing Site


Criteria for testing sites are as follows:

  • Must have Temp of 99.6 or higher ad shortness of breath and cough; OR
  • Anyone  65 years or older; OR
  • Anyone with Chronic health issues (Asthma, Diabetes, Heart issues, etc.); OR
  • Any first responders, DART drivers, healthcare workers, grocery stores and essential store workers.


American Airlines Center, Parking LOT E
2500 Victory Plaza
Dallas, Texas 75232


Ellis Davis Field House
9191 S Polk St
Dallas, Texas 75201


Open 8a-5p everyday


What you need to bring? Photo ID and Insurance Card(Optional)

The City of Dallas COVID-19 Resource and Information Hotline


The automated hotline offers information 24 hours a day, seven days a week.  The number is 214-670-INFO (4636)

and provides Dallas residents with important and useful information in English and Spanish.

North Texas Behavioral Health Authority

Individuals can contact the 24/7 COVID-19 Mental Health Support Line at 833-251-7544

City of Dallas Resources list of resources within the city of Dallas. Based on zip code. (Food, Financial Asst, Education, Healthcare, Childcare, ETC) 

Jubilee Park and Uber 

Need groceries, a ride to work, or other essentials? Jubilee is offering free rides powered by Uber. Use link to reserve a ride or call at 214-887-1364 x 257. Available in zip code areas 75210, 75211, and 75233. 

Bridges’ Community Diaper Pantry 

Provide emergency assistance of diapers, wipes, clothing and health products. Mothers, Fathers, and Adoptive Parents are being equipped through parenting education classes, supported through counseling, and prepared during certified childbirth classes. Call or text 469.272.4441

Undocumented Workers Fund Dallas 

Please apply by sending an email to

Mental/Physical Health

North Texas Behavioral Health Authority – Individuals can contact the 24/7 COVID-19 Mental Health Support Line at 833-251-7544

City of Dallas Homebuyer Assistance Program-

Assist potential homebuyers with a total household income of less than 80% of the Dallas median family income.

1500 Marilla ste.6BN Dallas, TX 75201

The Senior Source

Beat the Heat: free distribution of A/C units to people age 60+ in Dallas County. Saturday, July 18, 2020 from 9 to 10:30AM

Nurse Family Partnership

The Nurse-Family Partnership is a free program that partners first-time moms with experienced nurse home visitors. When you enroll in the program, a specially trained registered nurse will visit you throughout your pregnancy and until your baby turns two years old.



HIV/AIDS Awareness Webinar hosted by UT Southwestern  July 22, 2020 from 2:00 to 3:00pm.

Interestant parties are encouraged to register by July 15th at

Families to Freedom 

Provides travel assistance for families to break away from domestic abuse.

P.O. Box 1226
Addison, TX, 75001

WiNGs Dallas

Provides continues support in the area of finances, career, family, and employment.

2603 Inwood Rd.
Dallas, TX 75235


COVID-19 Testing Information

COVID 19 Community Based Testing Site


Criteria for DRIVE THRU testing sites are as follows:

  • Must be a city of Dallas or Dallas County resident with address verification (Ex: utility bill, Identification, library card)


  • Responders, DART drivers, healthcare workers, grocery stores and essential store workers.


Ellis Davis Field House
9191 S Polk St
Dallas, Texas 75201


University of Dallas
1845 E. Northgate Dr. Lot B
Irving, TX 75062



Open Monday through Friday from 8 am to 5 pm or until daily testing capacity is reached.

The City of Dallas

Mobile testing appointments available between 9 am – 9 pm at no cost. Must live in following zip codes: 75211, 75215, 75216, 75217, or 75227 or have no transportation.   


To schedule, call UrgentCare2Go:  1-888-601-0568 


Baylor Scott & White Health and Wellness Canter at Juanita J. Craft Recreation Center 

Testing is by appointment only.  To schedule an appointment please call 972-817-6259.

Please be sure to bring a photo ID and wear a face covering.

Mon-Fri, 8am-12pm  ▪ 4500 Spring Ave Dallas, TX 75210


Dallas County

Map of testing locations, county orders, travel info, FAQs, and other COVID-19 updates.

City Square Opportunity Center


Drive-thru and walk-up options available. Appointments are encouraged, but not required. Appointments at 

Tue, Wed, and Fri, 1 pm – 5 pm Sat and Mon, 8:30 am – 1:30 pm ▪ 1610 Malcom X Boulevard Dallas, TX 75226

Parkland Community Care Clinics

COVID-19 testing at several Parkland community clinics for existing Parkland patients by appointment only.


Walmart COVID-19 testing sites at four Walmart locations.

  • Walmart DeSoto  951 W Belt Line Rd DeSoto, TX 75115
  • Walmart Rowlett 2501 Lakeview Pkwy Rowlett, TX 75088
  • Walmart Garland 5302 N Garland Ave Garland, TX 75040
  • Walmart Dallas 15757 N Coit Rd Dallas, TX 75248


Walgreens Individuals must complete an online health assessment to determine eligibility: 

  • Walgreens 2060 S Buckner Boulevard  Dallas, TX 75217